By sending or authorizing payment to the Americana Music Association, payer agrees to the following:
1. Payments are non-refundable for any reason including, but not limited to, failure to use pass due to illness, acts of God, travel-related problems and loss of employment. In the event of a full cancellation, refunds will be made available.
2. If you cannot attend for any reason, Silver (formerly ‘Conference + Festival’) Passes and Festival Passes purchased in 2022 or 2023 and transferred by those respective deadline(s) can be transferred to another individual. Please visit our Pass Rollover & Transfer page for more information.
Unused passes that have not been transferred to another individual by September 6 have no value and cannot be credited to future years or events.
3. If you have purchased your pass for 2024 and cannot attend, you can roll it over it to 2025—Please visit this page to submit your request to make a one-time rollover transfer of your pass(es). The deadline for rollover transfers is September 6, 2024. Unused passes that have not been rolled over by September 6 have no value and cannot be credited to future years or events. Passes purchased in 2022 must be used in 2024 and cannot be rolled over to next year.
4. Honors & Awards tickets are non-refundable. Unused Honors & Awards tickets have no value and cannot be credited to future years or events.
5. Discounted prices are based on the date payment is received in the Americana office or online payment process. Discount codes cannot be used retroactively.