AMERICANAFEST Refund Policy | AmericanaMusic.org

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AMERICANAFEST Refund Policy

AMERICANAFEST Refund Policy: By sending or authorizing payment to the Americana Music Association, payer agrees to the following:

1. Payments are non-refundable for any reason including, but not limited to, failure to use pass due to illness, acts of God, travel-related problems and loss of employment. If before the event you are experiencing COVID-19 symptoms, tested positive or had a recent exposure, please do not attend the event and email us at info@americanamusic.org. In the event of a full cancellation, refunds will be made available.

2. If you cannot attend for any reason, Conference + Festival Passes and Festival Passes can be transferred to another individual or to next year's event by contacting the Americana Music Association office. The deadline for transfers is September 21, 2021. Unused passes that have not been transferred by September 21 have no value and cannot be credited to future years or events. 

3. Discounted prices are based on the date payment is received in the Americana office or online payment process. Discount codes cannot be used retroactively.