AMERICANAFEST Refund Policy | AmericanaMusic.org

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AMERICANAFEST Refund Policy

2023 AMERICANAFEST Refund Policy: By sending or authorizing payment to the Americana Music Association, payer agrees to the following:

1. Payments are non-refundable for any reason including, but not limited to, failure to use pass due to illness, acts of God, travel-related problems and loss of employment. In the event of a full cancellation, refunds will be made available.

2. If you cannot attend for any reason, Conference + Festival Passes and Festival Passes purchased in 2021 or 2022 can be transferred to another individual. Passes purchased in 2022 can also be transferred to next year's event by contacting the Americana Music Association office. The deadline for transfers is September 18, 2023. Unused passes that have not been transferred by September 18 have no value and cannot be credited to future years or events. Passes purchased in 2021 or earlier must be used in 2023 and cannot be transferred to next year.

3. Honors & Awards tickets are non-transferable and non-refundable, unless they meet the criteria listed in #4. Unused Honors & Awards tickets have no value and cannot be credited to future years or events.

4. If you transfer an AMERICANAFEST pass to another individual, the accompanying Honors & Awards tickets will be transferred to them as well. If you transfer a pass to next year's event, the accompanying Honors & Awards tickets will be refunded, minus fees.

5. Discounted prices are based on the date payment is received in the Americana office or online payment process. Discount codes cannot be used retroactively.