2023 AMERICANAFEST Refund Policy: By sending or authorizing payment to the Americana Music Association, payer agrees to the following:

1. Payments are non-refundable for any reason including, but not limited to, failure to use pass due to illness, acts of God, travel-related problems and loss of employment. In the event of a full cancellation, refunds will be made available.

2. If you cannot attend for any reason, Conference + Festival Passes and Festival Passes purchased in 2021 or 2022 can be transferred to another individual by simply providing them with your 2023 purchase receipt for your claimed transfer. Passes transferred from 2022 to 2023 can also be transferred once more to next year's event by contacting the Americana Music Association office. The deadline for transfers is September 18, 2023. Unused passes that have not been transferred by September 18 have no value and cannot be credited to future years or events. Passes purchased in 2021 or earlier must be used in 2023 and cannot be transferred to next year.

3. If you have purchased your pass for 2023 and cannot attend, you can transfer it to 2024 by completing this form or transfer it to another individual by simply providing them with your original purchase receipt. Please note that all information must be accurate, including your purchase date and order number, for a transfer request to be accepted. It is recommended that you copy-paste your order number instead of manually typing it, as the long alphanumeric string of characters can possibly lead to confusion (i.e., Zero (0) being mistaken for a capital 'o', one (1) being mistaken for a capital 'i' or a lower-case 'L', etc.).

4. Honors & Awards tickets are non-refundable. Unused Honors & Awards tickets have no value and cannot be credited to future years or events.

5. Discounted prices are based on the date payment is received in the Americana office or online payment process. Discount codes cannot be used retroactively.