AMERICANAFEST Refund Policy | AmericanaMusic.org

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AMERICANAFEST Refund Policy

AMERICANAFEST® Refund Policy: By sending or authorizing payment to the Americana Music Association®, payer agrees to the following:

1. Payments are non-refundable for any reason including, but not limited to, failure to use pass due to illness, acts of God, travel-related problems and loss of employment.

2. If you cannot attend for any reason, conference registrations can be transferred to another individual or to next year's conference. The deadline for transfers is August 15, 2018. Unused conference registrations that have not been transferred by August 15 have no value and cannot be credited to future years or events. 

3. Honors & Awards tickets are non-transferable and non-refundable, unless they meet the criteria listed in #4. Unused Honors & Awards tickets have no value and cannot be credited to future years or events. 

4. If you transfer a conference registration to another individual, the accompanying Honors & Awards tickets will be transferred to them as well. If you transfer a conference registration to next year's conference, the accompanying Honors & Awards tickets will be refunded, minus fees.

5. Festival wristbands are non-transferable and non-refundable at any time. Unused wristbands have no value and cannot be credited to future years or events. 

6. Discounted prices are based on the date payment is received in the Americana office or online payment process. Discount codes cannot be used retroactively.